- Person-centred approach
- CBT techniques
- Creative methods
About Hayley
Hayley Matthews is a therapeutic counsellor (BACP, NCPS) with five years' experience working in mental health services across the United Kingdom. She works with people facing depression, anxiety, trauma, relationship and family difficulties, addiction concerns, grief, self-esteem problems and life changes. Hayley also notes experience with ADHD, bipolar challenges and blended family issues.
Hayley uses a person-centred way of working to help clients talk through how life events have shaped their reactions. Sessions aim to make sense of current difficulties and to identify practical steps that fit the client's life. She may draw on cognitive behavioural techniques and solution-focused ideas to support problem solving.
Her practice is relational. She seeks to understand how a person presents to others and to work honestly and respectfully in the room. Creative methods such as metaphor, journaling or creative writing may be invited when they feel useful for exploring feelings and memories.
Hayley has a background in the care sector and describes long-term and short-term counselling experience. She records using clinical supervision and holds professional registration with BACP and NCPS. She offers sessions by telephone and online, and adapts the format to what suits the individual.
For someone in a blended household who feels overwhelmed by merging routines, loyalty dilemmas, or co-parenting tensions, Hayley focuses on clear, plain conversation and practical coping steps. The work aims to help people process emotions, set manageable goals and try new ways of relating within their everyday life.
Therapeutic approaches and online work
Hayley draws on client-centred therapy to put the person's experience at the heart of sessions. That approach involves listening without judgement and helping someone make sense of how life events affect them, which can be useful for grief, low mood and relationship tensions.She also uses cognitive behavioural therapy (CBT) techniques to identify unhelpful thinking patterns and try different responses. CBT can help with anxiety, stress, sleep problems and practical coping in a blended household where daily routines change.
Finding the right approach is part of the work. Hayley will talk with the client about their needs, goals and preferences and together decide which methods to try. This is a collaborative process and adjustments are made as therapy progresses.
The therapist offers online and telephone sessions according to her practice. Please confirm the current session options before booking. Online sessions can make it easier to fit therapy into busy days, reduce travel time and allow for shorter check-ins when needed. Telephone sessions can require less bandwidth and suit moments when a camera is not wanted. Registered or accredited professionals can help structure sessions so they fit around everyday routines.
Areas of expertise
Also works with
Additional focus areas
Therapeutic approaches
Experience
5+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems does she help with?
Hayley works with depression, anxiety, trauma, relationship and family difficulties, addictions, grief, self-esteem issues and other life changes including blended family issues and parenting concerns.
What is her therapeutic style?
She mainly uses a person-centred, relational approach and may include cognitive behavioural techniques, mindfulness and solution-focused ideas to address practical problems.
How much counselling experience does she have?
She has five years' experience providing both short-term and long-term counselling in mental health services and the care sector.
What are her credentials and where is she based?
She is listed with BACP and NCPS and practices in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English.
Does she work with international clients?
International clients are not currently accepted.
How are sessions billed and what do they cost?
Cost varies with location; sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Click the See online therapy options button, complete a short matching questionnaire and then schedule a first session.
Online talk therapy is for adults and is not emergency care, mediation or legal advice. If you or a child are in danger, use the emergency numbers. Find someone else by name.