- Stress management
- Harm reduction
- Emotional regulation
About Heidi
Heidi Arntzen is an AASW social worker with six years of counselling experience in Australia. She works with adults dealing with anxiety, stress, addictions, trauma and abuse, grief and depression. Heidi also supports people facing relationship and family stress and blended family issues.
She keeps sessions practical and down-to-earth. Conversations focus on what feels overwhelming and on small changes that make daily life easier. She uses straightforward tools to strengthen coping skills and build insight.
Heidi has worked in mental health and alcohol and other drug (AOD) settings. That background informs her approach to harm reduction and recovery support. She also draws on personal experience supporting a loved one through mental illness and navigating breast cancer, which shapes her understanding of prolonged caregiving and illness-related stress.
Her practice emphasises person-centred, strengths-based and trauma-informed ways of working. Sessions combine emotional support with concrete skills such as psychoeducation, emotional regulation techniques and problem-solving strategies. Motivational Interviewing and CBT-informed strategies are among the evidence-informed methods she uses.
People who tend to be the carer in their lives often find it useful to work with Heidi. Typical topics include burnout, communication problems, control issues, grief, and adjusting to life changes such as separation or blended household dynamics. She aims to pace the work to what each person can manage.
To begin, clients complete a short matching questionnaire and then schedule a first session. The service uses a subscription model that can be cancelled at any time, and fees vary with location.
How evidence-informed approaches guide online sessions
Heidi uses a small set of evidence-informed techniques so sessions stay practical and focused. Motivational Interviewing is a collaborative conversation style that helps clarify a person’s goals and build motivation for change, often used for substance use and behaviour change. CBT-informed strategies involve identifying unhelpful thinking patterns and practising different ways of responding to stress and low mood, which can help with anxiety and depression. Finding the right fit is part of the work. Heidi treats choosing approaches as a collaborative process and will discuss options based on a person’s goals, current problems and day-to-day realities. She adapts tools to what a client can use between sessions rather than imposing a single method. Online work can make therapy easier to fit into a busy life. It can reduce travel time, allow shorter check-ins during a lunch break, or make it simpler to maintain regular sessions while juggling caring responsibilities. The biography does not list specific online session formats, so confirm the available options before booking. Appropriately qualified therapists can offer the same kinds of therapeutic conversations and skills practice online as they do in person, with the focus on what helps someone manage stress, grief, addiction recovery or blended family pressures.Areas of expertise
Additional focus areas
Experience
6+ years
Listed in
Australia
Languages
English
Frequently asked questions
What issues does she help with?
She works with adults on stress, anxiety, addictions, trauma and abuse, grief and depression, plus related concerns such as communication problems and blended family issues.
How does she approach therapy?
Her style is person-centred, strengths-based and trauma-informed, combining emotional support with practical skills like psychoeducation and problem solving.
How much experience does she have?
She has six years of experience, including work in mental health and alcohol and other drug settings.
What credential and location details are available?
She is an AASW social worker based in Australia.
Can sessions be conducted in other languages?
Sessions are offered in English.
What session formats are offered?
The original biography does not list specific session formats; please confirm current session options before booking.
How are sessions paid for?
Sessions operate via a subscription that can be cancelled at any time; costs vary with location.
How do I get started?
Select the See online therapy options button, complete a short matching questionnaire, and schedule a first session.
Online talk therapy is for adults and is not emergency care, mediation or legal advice. If you or a child are in danger, use the emergency numbers. Find someone else by name.